CANCELLATION POLICY

Cru Consultancy / VinCru Cancellation Policy

·      All attendees must be 19 years of age or older to register for a class, and provide government issued ID if required.

·      Bookings will only be accepted on valid booking forms with a fully completed and signed declaration.

·      Cancellations of confirmed places are accepted if notification is received in writing up to 21 days prior to the start of the course. An administration fee of $100 plus the full cost of the study materials supplied will be deducted. The remainder of the course fee(s) will be refunded to the payee.

·      No refund of the course fees will be made for cancellations notified within 21 days prior to the start of the course, or once the course has begun.

·      Cru Consultancy reserves the right to reschedule or cancel any course. Should this become necessary, registered students may transfer their booking to another scheduled course of the same level at no extra cost, or request a refund of the fee, minus the cost of any materials sent. In any event, Cru Consultancy shall not be liable for any expenditure, damage or loss incurred by the participant.

·      Transfers of a confirmed booking either to another identical course, or applicant, can be made if notification is received in writing up to 21 days before the course start date on payment of a $100 administration fee per student. Within 21 days prior to the start of the course, no refund or transfer of the course fees will be made.

·      All transfers are subject to availability on alternative course/examination dates.

·      Examination dates are fixed to the course onto which you book, and any transfer to an alternative date will incur an administration fee of $75 per student.